Frequently Asked Questions
Black Platinum Gold B.V. is a digital company specialised in the Luxury Market with a special focus on Luxury Travel. Over the past few years, Black Platinum Gold has worked and partnered together with many high-end luxury hospitality and lifestyle brands as a marketing consultant, communication strategy expert and digital content producer. Black Platinum Gold has recently implemented a new sales approach based on barter agreements with its partners, whose complimentary holidays and vouchers are provided to be sold at auctions on blackplatinumgold.com, in exchange of Black Platinum Gold’s expertise and B2B services.
Each auction is based on a barter agreement with the specified Brand/Hospitality business and secured by a signed contract between Black Platinum Gold and the second party. Customers are provided with both contact details of Black Platinum Gold’s team as well as the brand/hotel’s team.
Unless specified differently within the online auction’s description, anyone is eligible to enter the auction and place a bid.
After the payment, customers will receive a voucher to reserve their travel dates (subject to hotel’s availability). In case there are any blackout dates (for example Christmas/New Year), this will be clearly disclosed in the auction’s description.
Payment must be made within 10 days after the end of the auction.
Accepted payment methods: credit card, PayPal, bank transfer.
HOW TO EARN BPG POINTS
- Standard BPG points
You will earn 1 BPG point for every euro/dollar/pound you spend
- Extra BPG points
New user registration: 100 BPG points
Leave a review for us on Trustpilot: 200 BPG points
Birthday gift: 150 BPG points
REDEEMING BPG POINTS
Every 500 BPG points will be redeemed for a 1% discount on the total order (up to 5% of each order)
VALIDITY
Points will expire after 18 months
Unless specified differently within the online auction’s description, anyone is eligible to enter the auction and place a bid.
